Publications
Towards a multi-criteria decision support framework for customer relationship management system selection
| Categories |
IWI Diskussionspapiere vor 2016 |
| Year | 2013 |
| Authors | 055 | Halyna Zakhariya, Lubov Kosch, Ina Friedrich und Michael H. Breitner |
| File | IWI_DP55.pdf (PDF, 665 KB) |
| ISSN | 1612-3646 |
