Why do Chatbots fail? A Critical Success Factors Analysis
| Categories |
Tagungen (JourQual 4 „A“ (2024) |
| Year | 2021 |
| Authors | Antje Janssen, Lukas Grützner, Michael H. Breitner |
| Published in | Proceedings of the International Conference on Information Systems (ICIS), Austin, Texas 2021 |
| File | Paper (PDF, 360 KB) |
