Institute of Information Systems Research Forschung Publikationen
Why do Chatbots fail? A Critical Success Factors Analysis

Publikationen des Institutes für Wirtschaftsinformatik

Why do Chatbots fail? A Critical Success Factors Analysis

Categories Tagungen (JourQual 4 „A“ (2024))
Year 2021
Authors Antje Janssen, Lukas Grützner, Michael H. Breitner
Published in Proceedings of the International Conference on Information Systems (ICIS), Austin, Texas 2021
File Paper (PDF, 360 KB)