More than FAQ! Chatbot Taxonomy for Business-to-Business Customer Services
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Weitere, streng referierte Artikel aus Zeitschriften und Tagungsbänden |
| Year | 2020 |
| Authors | Antje Janssen, Davinia Rodríguez Cardona and Michael H. Breitner |
| Published in | CONVERSATIONS 2020 – the 4th International Workshop on Chatbot Research, Amsterdam, the Netherlands. |
Description
| File | Abstract (PDF, 109 KB) |
