A Mixed Methods Analysis of the Adoption and Diffusion of Chatbot Technology in the German Insurance Sector
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Weitere, streng referierte Artikel aus Zeitschriften und Tagungsbänden |
| Year | 2019 |
| Authors | Oliver Werth, Davinia Rodriguez Cardona, Michael H. Breitner, Svenja Schönborn |
| Published in | Proceedings of the 25th Americas Conference on Information Systems (AMCIS), Cancún, Mexico |
Description
| File | 2019_AMCIS_OW_DRC_abstract.pdf (PDF, 149 KB) |