Institute of Information Systems Research Forschung Publikationen
A Mixed Methods Analysis of the Adoption and Diffusion of Chatbot Technology in the German Insurance Sector

Publikationen des Institutes für Wirtschaftsinformatik

A Mixed Methods Analysis of the Adoption and Diffusion of Chatbot Technology in the German Insurance Sector

Categories Weitere, streng referierte Artikel aus Zeitschriften und Tagungsbänden
Year 2019
Authors Oliver Werth, Davinia Rodriguez Cardona, Michael H. Breitner, Svenja Schönborn
Published in Proceedings of the 25th Americas Conference on Information Systems (AMCIS), Cancún, Mexico
Description

File 2019_AMCIS_OW_DRC_abstract.pdf (PDF, 149 KB)