Focusing the customer through smart services: a literature review
| Categories |
Gute Zeitschriften (JourQual 4 „B“ und „C" (2024), oder vergleichbar) |
| Year | 2019 |
| Authors | Sonja Dreyer,Daniel Olivotti, Benedikt Lebek, Michael H. Breitner |
| Published in | Electronic Markets (EM), Vol. 29, Nr. 1: 55-78 |
| File | Paper (PDF, 1 MB) |
| DOI | 10.1007/s12525-019-00328-z |
