Why do Chatbots fail? A Critical Success Factors Analysis
Categories |
Tagungen (JourQual 4 „A“ (2024) |
Year | 2021 |
Authors | Antje Janssen, Lukas Grützner, Michael H. Breitner |
Published in | Proceedings of the International Conference on Information Systems (ICIS), Austin, Texas 2021 |
File | Paper (PDF, 360 KB) |